michellemreeb@gmail.com | 720.939.3209 | in/michellereeb/

As a leader in Customer Marketing, I am dedicated to creating customer-first strategies that foster engagement and loyalty. With over 20 years of experience in marketing and storytelling, I excel at translating customer insights into impactful campaign content that enhances engagement, builds trust, drives retention, and ultimately boosts revenue. I specialize in cultivating authentic relationships that showcase the real-world impact of our innovations. I leverage customer success stories to enhance brand credibility and foster trust. Understanding customer needs is the key to business success, and I'm dedicated to bridging the gap between brands and their customers. I enjoy sharing knowledge and collaborating with the marketing community. Let's connect and exchange ideas on how we can put customers at the heart of our initiatives!

 • Active advocacy from top target account C-Suite Executives from big brands across industries

• Designed a home-grown software tool to quickly and easily find 500+ active advocate stories through quotes

• Rapidly scaled storytelling by setting & achieving high volume & velocity targets for content production 

• Designed program management & reporting system, leveraging project management software by account

What Matters Most for Customer Marketers? 

Converting prospects into purchasers through customer stories. I lead a team that captures and shares the most powerful customer success stories that inspire new & existing customers to massively invest in our solutions. To achieve maximum impact, we produce compelling stories that resonate with our audience and demonstrate an ROI that provides credibility and builds trust that sparks investment.

Program Elements

• Customer Advocacy & References

• Sales Win Reports

• Advocate Community Engagement & Experience

• Customer Quotes & Testimonials

• Case Studies

• Videos

• Event Speakers

• Peer References

• Web, Social Media & Sales Enablement Content

• Advocates for Media, Analyst and Investor Relations

• Third Party Reviews

• Process & Platform Architect To Manage, Track & Report On Activities

I'm driven to deliver the best customer marketing program available anywhere and to do that, I listen, learn, test my theories and share best practices. I'm always interested in connecting and sharing ideas. Let's connect and work together to bring the best of customer marketing to our businesses.